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Noticeboard

Patient Notice Monday 30th March 2020:

We have now locked our front doors.  This is due to the high number of patients still coming into surgery and not following current guidelines.  Please read the advice below for further information.

Due to the current COVID-19 crisis and unprecedented demands on General Practice, GP’s are having to change the way they work and patients are now being managed over the telephone.

Non-urgent work is being halted or postponed until it is deemed safer to do so.

 

Therefore we are unable to offer any routine appointments at this time. If you have

a face to face pre-booked appointment DO NOT ATTEND THE SURGERY,

you will be contacted by a clinician and triaged.

 

From now all appointments will be booked as telephone consultations

. Please refrain from entering the surgery unless you have been triaged by our clinical team.

 

Patients who do not use electronic prescribing are asked to go to your local pharmacy

and nominate them to receive your electronic prescription.

 

Please be patient with our staff at this challenging time as they are following clinical guidelines.

Please follow the current guidelines and avoid coming into practice if you have a new onset continuous cough or a high temperature.  This is for the safety of other patients and our staff.

 

 

CORONAVIRUS UPDATE

Monday 30th March 2020

From today the front doors will be locked.

  This is for the safety of our patients, staff and GP's. 

If a GP has asked you to come down to surgery please knock or use the bell provided and our staff will let you in.

If you are dropping off a prescription:

Please post through the letterbox.

If you require a telephone appointment or advice:

Please ring the surgery on 0161 214 8710.

Prescriptions for collection:

Patients will be contacted directly if they have a prescription waiting to be collected.  You will be asked to nominate a local pharmacy and your prescription will be sent electronically.

Sick notes:

Will be scanned and emailed or posted out to patients.

Private Report/Forms:

Will be posted out once payment has been received (if applicable)

Due to the current COVID-19 crisis and unprecedented demands on General Practice, GP’s are having to change the way they work and patients are now being managed over the telephone. Non-urgent work is being halted or postponed until it is deemed safer to do so.

 

We need to avoid people coming to the surgery unless they really need to.  With Covid-19 now circulating within the country, we don't know who might have it as you can be infected for several days before you have symptoms.  Patients coming to the surgery have the potential to spread the virus to staff, who can then infect others, some of whom are likely to be the most vulnerable in the population.  We may also see staff numbers affected and therefore our ability to maintain service provision.

All potential appointments will be getting a phone call first.  The majority of issues can be safely dealt with in this way.  If a clinician decides that they need to see a patient face to face , we want to be able to identify who they are and how we see them.  if you do need to be seen the reception staff will be available to let you into the building.  Please ensure that you stay 2 metres away from other people at all times.  When you see the doctor please don't be surprised to find them in a mask, gown and gloves.

Please remember these guidelines are for your protection and ours.  Please be respectful and kind to our receptionists.  They care deeply about our patients and are working extremely hard during these difficult and challenging times.

 


(Site updated 30/03/2020)
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