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Albion Medical Practice
Welcome to the Albion Medical Practice.
Patient Online Access
We are aware that access to the practice is not as easy as it should be and are working to improve this. It is often very difficult for people to get through to us on the phone which is a source of concern for all of our patients. We currently deal with up to 400 calls per day. We estimate that up to 70% of these calls are people contacting us to ask if their prescription has been issued.
We really need your help with this. It would help the practice enormously if you would download the NHS app and use this to request your prescription, check if it has been issued and view test results. This will reduce the volume of calls to the practice and allow us to deal with people who are unwell. You can google ‘NHS App’ of follow this link https://www.nhs.uk/nhs-app
There are two types of access:
Basic access - which you get when you download the NHS App as mentioned above ie problems, medications, allergies.
Full access - this includes problems, medications, allergies, coded records, test results, documents. If you would like full access, you need to call into reception to fill out a form and produce photo ID ie driving license or passport.
We really need your help with this. It would help the practice enormously if you would download the NHS app and use this to request your prescription, check if it has been issued and view test results. This will reduce the volume of calls to the practice and allow us to deal with people who are unwell. You can google ‘NHS App’ of follow this link https://www.nhs.uk/nhs-app
There are two types of access:
Basic access - which you get when you download the NHS App as mentioned above ie problems, medications, allergies.
Full access - this includes problems, medications, allergies, coded records, test results, documents. If you would like full access, you need to call into reception to fill out a form and produce photo ID ie driving license or passport.
