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Noticeboard

July 2017 Newsletter

Welcome to our latest newsletter.  Please open the above link to read

Trainee's

We would like to welcome Dr Hannah Carey who is our foundation year 2 trainee.  Dr Carey will be with us from August until December 2017.

We would also like to welcome Dr Rieesa Mustafa who is out specialist trainee (year 2).  Dr Mustafa will be with us from August 2017 until January 2018.

 

Appointments

moterh_and_babyYou may consult any of the doctors, nurses or health care assistant as all of them have access to both your computerised and written medical history. We will try to accommodate requests to see a particular health care professional but this is not always possible. You can be seen by appointment which can be made through the receptionists by telephoning 0161 214 8710 or by calling at the practice in person.

If you consider your condition is urgent we have an urgent surgery each morning, which is booked on the same day. This is for urgent cases only and not for long-standing problems. We have more routine appointments available up to two weeks in advance. Due to the great demand for appointments, we ask that you cancel your appointment if you cannot attend.

Appointments are now available to book on line.  You will need to complete a request form at reception and we will send you log on details.

green_telephoneTelephone Consultations

If the doctor you wish to speak to is in surgery and the receptionist cannot assist you, you will be asked to leave your name and telephone number along with a brief summary of your request so that the doctor can call you back after surgery.

Parking Facilities

Unfortunately, the practice doesn’t have a car park; there are limited spaces at the front of the surgery. However, there are pay and display car parks close by.

 

Appointment Booking

We are currently updating the way we release our routine appointments. Instead of releasing a weeks worth of appointments every Friday we are now making full use of our EMIS Web system and releasing them in a more user friendly, organised manner. Appointments will now be released automatically at 2 week, 1 week and 2 day intervals which means that patients will find it easier to access appointments. They are no longer all released on a Friday which will make it easier to get through on the phone as well.

There are several ways to make an appointment:

  • Online - a percentage of our appointments are available to book online.
  • Face to face - come into reception and our receptionists will be happy to make an appointment for you.
  • Telephone - call the surgery on 0161 214 8710 to make an appointment.

**Online appointments. Only 7% of our patients population is currently using on-line services. When patient numbers grow we will release more online appointments. If you book your appointments online and they have all gone, you still have the option to ring reception to see if there are any other appointments available.

Please remember to give us your mobile number (if you have one), you will then get an appointment reminder 24 hours before so you don't forget.

 

 
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