Most problems can be sorted out quickly and easily with the person concerned and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint, you should do so preferably as soon as possible after the event.
The complaints manager is Lesley Holt.
The can collect a complaints form from reception or download a complaints form and complaints leaflet below:
Albion Medical Practice Complaints Form
Albion Medical Complaints Leaflet